Our Services

1. 28 Years professional led display manufacturer, 

2.  Shot delivery time: 10-180days.

3. Factory price.

4. OEM and ODM service

5.  We can design special product for you.

6.  30% deposit for producing,70% balance to be paid before shipment.

7.  EXW, FOB, CIF C&F, FCA, DDU, colorful trade term.

1.  After-sales service:

1) Service principles: response in time, solve problems as soon as possible and ensure the use.

2) Service period: In the Maintenance period of the LED screen body, free of all maintenance charges; After Maintenance period, only charge the material costs fees free of manual work fees.

3) Service scope: If the users find any problem that cannot be solved, please contact with our company, we can response in 24 hours. In order to shorten the maintenance time, Our Company will deploy some spare parts such as power and chips etc.

4) Under normal use and storage, Our Company will be responsible for the equipment.

2.  Pre-sales service:

1) Our company can arrange professionals to conduct site installation and debugging in strict accordance with the requirements of the schemes and the original manual. If there is any special requirement, it is necessary to make changes of part installation scheme, we will coordinate with users. Our company can ensure the consistence of completion time and contracted time. Any problems caused by natural factors or man-made, we will discuss with client to find solutions.

2) Our company can train the users based on the manual. The training include system use, system maintenance and equipment protection

FAQ 

Q1. Can I have a sample order for led light?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q2. What about the lead time?

A: Sample needs 10-15 days, mass production time needs 10-30 weeks for order quantity more than 

Q3. Do you have any MOQ limit for led light order?

A: Low MOQ, 1pc for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for led light?

A: Firstly, let us know your requirements or application.

Secondly, we quote according to your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for formal order.

Fourthly We arrange the production.

Q6. Is it OK to print my logo on led light product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7: Do you offer guarantee for the products?

A: Yes, we offer 2 years warranty to our products.

Q8: How to deal with the faulty?

A: Firstly, our products are produced in strict quality control system and the defective rate will be less

than 0.2%.

Secondly, during the guarantee period, we will send new lights with new order for small quantity. For

defective batch products, we will repair them and resend them to you or we can discuss the solution

including re-call according to real situation.