FAQs

We are a Professional OEM/ODM manufacturer which has specialized in led display industry for more than 23 years.

Quality is priority.Brighter people always attach great importance to quality controlling from the very beginning to the very end. We focus on every detail, Our factory has gained ISO9001, ISO14001, CE, RoHS, FCC authentication.

Any quantity is acceptable for your order. And the price is negotiable for large quantity.

We can make the delivery within 3-5 working days for the led modules and 7-12days for the led finished screen according to the size and quantities of your order.

The standard warranty is 1 year. It could be longer upon request.

Yes, a certain amount of spare parts will be provided for free, spare parts including module, power cable,signal cable, LED lamp, IC, mask, power supply, receiving card, etc.

We provide all kinds of technology trainings for free, including the operation and maintenance training of the LED screens in our factory. we can send an engineer team to the country of the customer to instruct the installation.

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

A: Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than

A: Low MOQ, 1pc for sample checking is available

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

A: Yes, we offer 2-5 years warranty to our products.

A: Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.